MedioR Account Manager | POWER BANK SHARING NETWORK | Fulltime · Accountmanagement · Nederland
Medior Account Manager at [Company Name]
Location: Amsterdam, Netherlands Employment Type: Full-time, hybrid (office + field) Reports to: Head of Sales / Country Manager
Works closely with: Business Development Managers, Field Managers, Field Executives, Operations & Support
Dear candidate,
My name is [Founder Name] and I am the founder of [Company Name]. I have personally crafted this job description, since I believe in the importance of honesty and connection between the whole team.
[Company Name] is a start-up in its scaling phase. We are a power bank sharing company with more than 600 locations across the Netherlands and Spain. A customer can rent a power bank in a bar, restaurant, mall, airport, or venue and return it at any other [Company Name] station across the country.
I personally value speed, honesty, simplicity and focus on results. We are only looking for ambitious people that are ready to take on ownership. We are customer oriented and our goal is to help millions of people with low battery stress across Europe.
We are looking for an Account Manager to own and grow our existing partner portfolio, ensure high performance of locations, make our partners happy and coordinate cross-functional execution across sales and field teams.
Role Mission
Own partner success after onboarding. Your mission is to retain, grow, and scale revenue from existing [Company Name] partners, while ensuring that stations are operationally strong, KPIs are met, and all involved teams execute flawlessly. This role sits at the intersection of client management, revenue growth, operations coordination, and performance control.
What you will do
Partner Account Ownership & Client Support Own a portfolio of active [Company Name] partner locations (HoReCa, retail, hotels, malls, chains). Be the primary point of contact for partners after installation:
handle operational, technical, logistical, and organizational questions
explain pricing, payouts, revenue share, reports and performance metrics
resolve issues quickly and professionally in coordination with Field and Support teams
Build long-term, trust-based relationships with venue owners, managers, and HQ representatives.
Revenue Growth, Upsell & Account Development Continuously grow revenue from existing accounts:
upsell additional stations within the same venue
expand into additional locations of the same partner or chain
initiate station upgrades, relocations or premium placements
propose promotions, pilots or network-wide rollouts
Identify underperforming locations and turn them around through better placement, additional hardware, or operational fixes. Own net revenue growth of your account portfolio.
Performance Monitoring & KPI Management
Monitor and analyze performance of all assigned locations:
rentals per station
revenue and revenue trends
station uptime and availability
early performance after installation
need for maintenance, relocation or expansion
Proactively flag risks and opportunities and turn insights into actions. Maintain accurate account data and performance tracking in CRM / internal dashboards.
Coordination of Field & Business Development Teams
Coordinate and supervise execution across field and sales teams for your accounts: align with Business Development Representatives on expansion opportunities, manage Field Executives and Field Managers on installations, relocations and fixes, track task completion, SLA adherence and execution quality, ensure new stations go live smoothly and reach time-to-first-rent quickly. You do not install stations yourself, but you own the result.Process Improvement & Feedback Loop
Collect structured feedback from partners and the field:
product issues
UX and pricing concerns
operational bottlenecks
competitive insights
Translate real-world feedback into clear inputs for management, product, pricing and operations teams. Help improve internal playbooks, standards and partner communication materials.
Who we're looking for
Required Experience
2+ years in Account Management, Customer Success, Key Account, Operations or Sales Support roles
Experience managing B2B clients in HoReCa, retail, hospitality, services or field-based businesses
Proven ability to retain and grow revenue from existing clients
Experience working with multiple internal teams (sales, ops, field, support)
Nice-to-Have
Experience in businesses with physical infrastructure: vending, POS, kiosks, telecom, delivery, hardware-enabled services
Dutch
Experience managing regional or chain accounts
Basic understanding of unit economics, KPIs and operational performance
Experience with CRM systems and performance dashboards
Personal Qualities
Strong ownership mindset - you feel responsible for results, not just tasks
Structured and organized - you track everything and follow through
Calm and solution-oriented under pressure
Confident communicator with business owners and managers
Able to balance client satisfaction with business goals
Comfortable working in a fast-scaling startup environment
What we offer
A key role in scaling a national consumer tech network
Direct impact on revenue growth and partner retention
Ownership of a meaningful account portfolio
Close collaboration with leadership and founders
Transparent compensation:
base salary
performance bonus tied to account revenue and growth
Strong operational support: CRM, dashboards, field teams, clear processes
Career growth opportunities:
Senior Account Manager
Head of Account Management
Regional Operations / Commercial Lead
How to apply
Please send to info@vondel.co:
Your CV or Linkedin
A short cover letter highlighting major achievements (markets launched, sales scaled, major partnerships closed) include the phrase "I am the best AM for this role because…"
Your expected compensation package